Worthing Medical Group
Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery
1,046
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Worthing Medical Group
2023-08-03
Person
5
5
0
3rd August 2023
I have just moved down from London and have been at 4 surgeries in {} however worthing medical group is by far the best! Everyone from reception to doctors care to help you as much as they can.
Suggested improvements
So far my experience here has been great- no complaints!
Worthing Medical Group
2023-08-03
Person
3
5
0
3rd August 2023
By going into the surgery early I managed to get an appointment.
Suggested improvements
I needed a blood test and the only available appointment was 11 days a head.
Worthing Medical Group
2023-08-03
Person
4
5
0
3rd August 2023
The patience is given by staff are all good.
Suggested improvements
My stay was short but in professional hands.
Worthing Medical Group
2023-08-03
Person
3
5
0
3rd August 2023
There is sometimes a long wait for phone appointments though not on this occasion.
Suggested improvements
Nothing springs to mind currentl.
27th September 2023
Response from Worthing Medical Group
Many thanks for your feed back. With regards to booking appointments, we do appreciate that it can take time to get through on the phone. In light of this we have increased the time patients can access the appointment system, which now closes at 12 o'clock. Patients also have access to the Online Consultation System called Patient Triage. You will be able to access this via the Worthing Medical Group website or the NHS app. Patients will be able to submit a non urgent requests, sick notes, repeat prescriptions, provide details of new or ongoing symptoms or see online guidance
Worthing Medical Group
2023-08-02
Person
5
5
0
2nd August 2023
Worthing medical group surpasses itself more more every time I connect with them
Their clinical staff are amazing, and so are the doctors always receive my callback on time The receptionists are always polite and courteous, and do their best to offer a solution
Suggested improvements
Nothing really
Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Worthing Medical Group: http://iwgc.net/ejhnz